Privacy Policy

This Privacy Policy explains how Camillus Concrete Contractor (“we,” “us,” or “our”) collects, uses, and protects information you provide through this website, camillusconcretecontractor.com. By submitting information through our quote, estimate, or contact forms, you agree to the practices described in this policy.

We are a concrete contractor serving Camillus, New York and communities within a 25-mile service area. This policy applies only to information collected through this website and the SMS program described in our Terms & Conditions.

Information We Collect

We collect the following categories of information when you submit a quote, estimate, or contact request:

• Information submitted through quote/contact forms: your full name, phone number, email address, project/property address, and a description of the concrete service you are requesting.
• Contact information: the phone number and email address you provide so we can respond to your request and discuss your project.
• Project/property address information: the street address of the property where concrete work may be performed, used to assess serviceability within our 25-mile service area and to prepare an estimate.
• SMS consent data: your separate opt-in choices for marketing text messages and for non-marketing service text messages, the phone number each consent applies to, and the timestamp of your consent.
• Website analytics and cookies: where applicable, we may use standard analytics tools that collect non-identifying usage data such as pages visited, approximate geographic region, device type, and browser information to understand how the website is used and to improve it.

How We Use Your Information

• To respond to your estimate or service request and discuss your concrete project.
• To assess whether your property falls within our 25-mile service area.
• To schedule estimates, appointments, and service follow-ups.
• To send text messages you have separately opted into, as described in the SMS consent section below.
• To maintain records of inquiries and communications for customer service purposes.
• To improve the content and usability of this website.

SMS Consent and Mobile Information

If you opt into text messaging, we store your consent state separately for marketing messages and for non-marketing service messages. You may submit a form without opting into either message program, and your request will still be processed.

Operational Service Providers

We use operational service providers to host this website, deliver form submissions to our team, and, where you have opted in, transmit text messages. These providers act on our behalf to perform the functions described in this policy and are limited to the information necessary to provide those services. We do not sell the information you submit through our forms.

Data Security

We take reasonable measures to protect the information you submit against unauthorized access, alteration, or disclosure. Form submissions are transmitted over encrypted connections, and access to submitted information is limited to authorized personnel and operational service providers involved in responding to your request. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Contact and Update Requests

You may request access to, correction of, or deletion of the personal information you have submitted to us, or withdraw your SMS consent at any time by replying STOP to any message or by contacting us at the phone number below. We will respond to verified requests within a reasonable timeframe.

Policy Updates

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Continued use of this website or continued participation in the SMS program after a change constitutes acceptance of the updated policy.

Contacting Us

For privacy questions or to exercise any of the rights described above, call us at 315-860-1848. This Privacy Policy applies to camillusconcretecontractor.com.